At TiffanyLuck, operated by Win Vision N.V., we take your privacy seriously. This policy explains what personal data we collect, how we use it, and the steps we take to keep it safe. It applies in full to all players residing in the United Kingdom. Please read it carefully so you understand how your information is handled when you use our web platform.

What We Collect and Why

When you create an account, we ask for information such as your full name, date of birth, email address, and chosen payment details. This is necessary to verify your identity, process transactions, and meet our obligations under the licensing terms set by the Anjouan Gaming Authority. During transaction processing — whether you are depositing via a card, an e-wallet, or a cryptocurrency method — we also handle financial data required to complete and record those payments securely.

We collect only what is genuinely needed. We do not gather personal data speculatively or for purposes unrelated to running your account and keeping the platform secure.

Our web platform also records certain technical data during your sessions, including your IP address, browser type, and interaction logs. This information helps us maintain the security and stability of the site, detect unusual activity, and ensure that the platform functions as intended across devices. Cookies are used to manage your session and remember your preferences; you can adjust cookie settings through your browser at any time, though disabling certain cookies may affect how some features work.

How We Protect and Share Your Data

All data transmitted through our web platform is protected using 256-bit SSL encryption. Your information is stored on secure servers with access restricted to authorised personnel only. We do not sell your personal data to third parties, and we do not share it for marketing purposes.

There are a limited number of circumstances in which data may be passed to external parties. These include payment processors and gateways that handle your deposits and withdrawals, identity verification services we use to confirm player details as part of our compliance obligations, and regulatory or law enforcement authorities where we are legally required to disclose information. In each case, data is shared only to the extent necessary and under appropriate safeguards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep records for the duration required by our regulatory obligations. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request deletion of your data where no legal obligation requires us to retain it. To exercise any of these rights, please contact us through the support channels available on the site. We will respond within a reasonable timeframe and, where a request cannot be fulfilled, we will explain why.

If we make material changes to this privacy policy, we will notify you through the web platform or by email before those changes take effect. Continuing to use the site after an update has been communicated will indicate your acceptance of the revised terms. If you have questions about how your data is handled, our support team is available to help.